CH13WDVA.COM


Office of the Chapter 13 Trustee



christopher micale



EFT - Payments to Creditors from the Trustee



In order to receive electronic payments from our office please follow all of these steps to complete the EFT process.


To download the Electronic Funds Transfer (EFT) Registration form click on this link: EFT Authorization Form


Notice: Debtors cannot use this service and must use one of the services listed on the Debtor Payments to the Trustee page.



Authorization Form Instructions:



1. Primary Creditor Name and Check Address



This is the payee name and address used for your disbursement checks. If claims are filed with several variations of the same name/address, then this creates several payee name variations in our database and requires multiple EFT disbursements.


You will need to access those multiple disbursements separately using your password. If multiple name variations are used, please include all names and addresses, attaching additional pages to the form if necessary.


You will be contacted to discuss options to consolidate disbursements or leave unchanged.


NOTE: As a matter of practice, you may want to consider filing all future proofs of claim with one single name and address for efficient EFT processing.



2. Voucher Email Information



  • Voucher Email Information – You must include one central email address that your organization may access EFT vouchers, however, you may provide up to an additional 2 email addresses for additional EFT processors. Vouchers may be accessed in three ways:​
  1. Email - We recommend using a central address, but up to three emails can be used. Each voucher image will be password protected and you must select a user-defined password. A PDF image of a voucher for each unique name record will be emailed to the email addresses registered.
  2. 13 Network – A single password can be used for all creditor names and addresses that you provide on the authorization form. The Trustee’s office will provide this password to you so you may access www.13Network.com to view your vouchers.​
  3. National Data Center (NDC) – You may choose to pay for a subscription to www.NDC.org to access vouchers, which could also include an EXCEL data file.


3. Authorizing Signature



  • For secure verification, this must be an executive level employee and the employee’s position must be verifiable in public records.


4. Dual Control Account Verification Information



  • For security reasons, we need a second person in the office to sign the Authorization form. This second person will receive verification of the test deposit. This email for the second person will not be used as an alternate address for voucher emails unless this same email has been entered as a second email address in the “Voucher Email Information” section found in the middle section of the Authorization form.


PLEASE DO NOT EMAIL THIS AUTHORIZATION FORM. PLEASE UPLOAD USING BANKRUPTCY DOCUMENTS ONLY.



Why we use Bankruptcy Documents?



Email is not secure and can be easily compromised. Emails are retained by your email service provider and if breached, may expose sensitive financial account data to unauthorized parties.


Bankruptcy Documents provides a secure, encrypted method of transfer from your computer to the Trustee’s system. Documents which may contain sensitive information are therefore protected against unauthorized access.



1. Registration



Registration is free and easy. To register for Bankruptcy Documents, go to www.bkdocs.us/ and then click the “Register” button.


Enter your email address and click “Register”. You will receive an email containing a Confirm email address button. You must click on this button to complete your registration.

​

Your web browser will take you to the “Registration Details” page where you will need to fill in all boxes and setup your password. Click “Update” when finished.



2. Access



To obtain access to upload documents to your Trustee, Christopher Micale, click “Request Trustee Access”. Then click “Request”.


You will receive an email once approved, the Trustee’s name will be highlighted in green, and say approved.



The “Getting Started” tab at the top of the page shows a slideshow with detailed instructions to guide you through this process.


Bankruptcy Documents Registration Instructions in PDF format.



Uploading Documents through Bankruptcy Documents



Uploading Documents



  1. Click on the “Document Upload” link.
  2. This will take you to the Document Upload page. “Step 1: Choose Your Trustee” should show “Micale, Christopher” as the default.
  3. Click on the “Browse” button to select the file(s) that you want to upload. You must enter this specific number 1234567 (please do not enter one of your debtor's case numbers) and choose EFT Documentation Document Type for the file(s) that you are uploading. PLEASE include a description of the document. Once all details have been entered you will need to check the box next to “You must agree to the stated redaction rules” and then click the “Send Files” button.
  4. The next screen will show that the upload was successful.
  5. On this screen you can also click on the DOC link to print a “Certification of Document Receipt”.


Instructions to use and navigate through Bankruptcy Documents.com may be found at: Bankruptcy Documents Uploading Documents.



Accessing Vouchers



Using Email



Follow these steps to login and view vouchers using Email:

  1. An email will be sent from the Trustee’s office to access your vouchers on disbursement day.
  2. This voucher is password protected, you will need to use the password that you provided on your authorization form to open the voucher.


Using 13 Network



Follow these steps to login and view vouchers on 13 Network:

  1. Go to www.13network.com.
  2. Log in to your account using the User ID and Password provided to you by the Trustee’s office.
  3. Locate the Click to View Vouchers link at the top far right of the screen and click on it.
  4. This will show a listing of check numbers and corresponding dates.
  5. Click on check number to view the voucher.


Using NDC



Follow these steps to login and view vouchers on NDC:


  1. Go to NDC | Chapter 13 Bankruptcy Case Information
  2. Log in to your account.
  3. Click the Vouchers tab.
  4. Select the Trustee.
  5. Select Check/EFT Payment Date and click the calendar to choose the last business day of the disbursement month.
  6. Click Search.
  7. Click on the check number to view that voucher.


CH13WDVA.COM



15 SALEM AVE., S.E., STE 300, ROANOKE, VA 24011
540-342-3774